O2 Collections

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Payment Management Support Portal

Your arrears amount is £

Select one of the following options:

I can pay with my next bill

I’d like to pay in instalments

Thanks. We look forward to receiving your arrears payment along with your next bill.

Failure to make payment may lead to you not being able to use your phone. Non-payment may also affect your ability to get credit in the future.

Unbarring of your device(s) may take up to 24 hours.

For more information about help and support with your arrears, click on the O2 logo.

Your arrears amount is £

of which your airtime amount is £ and your device plan is £

Over how many months would you like to pay?

In addition to your monthly bill, your arrears repayment will be:

Select to Confirm

Thanks. You've agreed to pay £{[Monthly amount]}, in addition to your monthly bill, each month for {[Month Selected]} months.

We'll send you confirmation of your agreement and how to make payment in the next 48 hours.

It's important you keep to your commitment to avoid not being able to use your phone. Non-payment may also affect your ability to get credit in the future.

Unbarring of your device(s) may take up to 24 hours.

For more information about help and support with your arrears, click on the O2 logo.

Thanks. We’ll call you back in the next 48 hours between 12pm & 8pm.

Or if you prefer you can call us on 0800 032 5302 and we’ll do all we can to help and support you.

For more information about help and support with your arrears, click on the O2 logo.

Sorry this link has expired. Please call us on 0800 032 5302 and we’ll do all we can to help and support you with your arrears.

Sorry an error has occurred. Please try again later or call us on 0800 032 5302 and we’ll do all we can to help and support you with your arrears.